Frequently Asked Questions
What leasing options are available?
12 months
Are co-living options available?
No
Do you have flexible lease lengths?
No
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
We do our best to meet the needs of each applicant. Signed lease & Security Deposit will hold an apartment
Can an apartment be reserved ahead of time?
Paying the security deposit
Can I choose a specific apartment before I move in?
Yes we do our best to meet the needs of each applicant
Is there a security deposit and is any of it refundable?
Negotiable
What payments are required before move-in?
Security deposit, pet fee and pro rated rent
How do I apply for an apartment?
Online or in person
Is there an online application process?
Yes
Where can I submit a rental application?
Online or by mail
What qualifications are needed to apply?
good rental history, income to support expenses,
What screening criteria do you use for applicants?
Background and Credit Checks
When is rent due and how can it be paid?
1st-4th of the month, can be paid online or in person
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes, after the 5th of the month
Do you require a security deposit and how is it handled?
Yes,
Are utilities inlcuded?
No
What utilities are included in the rent?
None
Which utilities are residents responsible for?
Water, Sewer, Electric, Gas, Trash, Internet
Is renter's insurance required?
Yes
Can I purchase renter’s insurance through the property?
Yes
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
No
Do you accept Section 8 vouchers?
No
Do residents need to carry renter’s insurance?
Yes
What fees are due at move-in?
Security deposit, pro-rated rent, pet fee
Do you charge an application or administrative fee?
Yes Application Fee $20
What are the hours of the clubhouse?
8:30am - 5:00pm
What times is the pool open, and is it seasonal?
No pool
When can residents use the swimming pool?
No pool
When is the business center available for use?
8:30am - 5:00pm
When is the resident clubhouse open?
8:30am - 5:00pm
What times can I access the clubhouse?
Monday-Friday during business hours or reserve for anytime special events
When can I use the community laundry room?
In home laundry
What are the hours of the laundry facility?
In home laundry
Is the apartment set up for working remotely?
Yes
Are there coworking spaces or work-from-home-friendly features?
Yes
Are there shared workspaces or meeting rooms available?
No
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
Package boxes located by mailboxes
Where do deliveries go?
Front desk
Do you offer valet trash service and/or recycling?
No
What trash and recycling services are provided?
Yes
Are concierge services available?
No
What types of concierge or front desk services are offered?
Copying, Faxing, and internet
Do you have any community events or resident activities?
Yes,
Are social events hosted regularly?
Yes,
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have community garden space?
No
Do you have DIY space, studio space, or podcast facilities?
No
What is the smoking policy?
No smoking
Is smoking allowed in apartments or common areas?
No smoking
Are pets allowed, and what is the pet policy?
Yes,
Do you have a dog park or pet washing station?
No
What is the parking situation?
Open parking, attached and detached garages
Is parking assigned or open?
Open parking, attached and detached garages
Are garages or covered parking available?
Yes,
What is your policy on guests staying overnight?
That is fine up to two weeks
Are there quiet hours or community rules I should know about?
All hours day and night everyone has their right to quiet and enjoyment
What schools are in the area?
Watertown Senior High School, Case Middle School, Knickerbocker School, Faith Fellowship Christian School
Which school district is the property located in?
Watertown School District
Is rideshare service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
Watertown International,
What is the travel time to the closest airport or transit hub?
Watertown International
Are you near any transportation routes? Which ones?
Yes, Burrville Steiners, Watertown, JeffersonCommunity College
Is public transit accessible nearby?
Yes
How walkable/bikeable is the community?
Decently
What is the walk score or bike score?
Walk Score, Bike Score 12/100
Are there sidewalks, trails, or bike paths in the area?
Yes
Are there grocery stores or shopping centers nearby?
Northland Shopping Center, Washington Street Plaza, City Center Mall
What are the closest options for groceries and dining?
Jean's Beans, Hunt Brothers Pizza, Aldi's, Price Chopper, Hannford, Target Grocery, Save A Lot
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
Yes
When were these apartments built? Have there been any renovations?
The Apartments were built in late 1980's
Are elevators available for resident use?
No
Is additional storage available inside or outside the apartment?
Yes, additional storage available within apartment and garage set ups
Do the apartments have walk-in or walk through closet options?
Decent sized closets
Is there a linen closet in the apartment?
Yes
Do the apartments have air conditioning?
No
Do apartments have ceiling fans or additional ventilation?
Some
What type of climate control is included?
Windows and Boiler system
What type of flooring do the apartments have?
Vinyl and Carpet
Are the floors carpeted, vinyl, or hardwood?
Vinyl and Carpet
Is there a bathtub or just a shower?
Bathtub/Shower combo
What type of bathroom fixtures are included?
Toilet, Sink and Tub
Are washers and dryers available? Are they in the apartment? What kind?
Washer and Dryer hookups available/ Rentals available
Do apartments include in-home laundry or access to shared laundry?
In-home laundry
Are the washers and dryers full-size, frontload, or stackable?
Full size front load side by side hookups
Is there a separate laundry room or is it a laundry closet?
laundry closet
What kind of appliances and features does the kitchen have?
Dishwasher, Oven, Refridgerator
Is there a disposal installed in the sink?
Yes
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Are built-in microwaves included?
Yes
Does the kitchen have a chef's island?
Yes